Shipping Policy

We’ve answered your most commonly asked questions regarding our home delivery services below.

What is the cost of picking, packing, and delivering my purchase/order to my doorstep?

There are numerous delivery options available:

UK Shipping

We work with Evri to ship your orders there standard shipping rates are as followed:

 

Standard shipping takes up to 3-5 working days and starts at £5.99.

 Shipping rates;

Shipping Zones	Transit Time	Price
EU (European Union)	2 to 11 business days	£14.99
UAE, Australia, Canada	3 to 17 business days	£23.99
United Kingdom	2 to 4 business days	£5.99

 

*Orders weighing more than 15kg may attract additional shipping charges.

 

Because of the unprecedented volume, we are working as hard as we can and putting in extra hours to fulfill your orders as quickly as possible, in the hopes of achieving faster delivery times for you. Please accept our apologies for any inconvenience. Please keep in mind that during peak seasons (such as Christmas or Good Friday), the delivery may take a bit longer.

How long it will take to deliver:

It may take up to 5 business days for standard delivery. Certain places, such as Aberdeen, the Scottish Highlands, the Isle of Man, the Isles of Scilly, and Northern Ireland, may take longer than our typical delivery time frames.

 

Remote Location:

Some more distant addresses may have longer transit times. The cost is determined by the weight and volume of your order.

How will I know when my order has been shipped?

Once your item has been delivered, we will send you a confirmation email with the courier’s information and a tracking number so you can watch its progress.

Will someone need to sign for my delivery?

Yes, at the time of delivery, all of our orders require a signature.

Where can I get it if I need help?

If you have any more questions that have not been answered above, please call us on  +44 7552 695028 between 10 a.m. to 6:00 p.m., Monday through Friday.