Returns Policy:
We hope you are satisfied with your GirlsWearPink purchases; but, if you are not happy with your purchase, you may return it to us. Items must be returned to us within 14 days from the date of receipt. After this time, we will not accept returns. Postage Fees are not refunded; only the full amount paid for the Item will be refunded.
Upon receipt of the returned item(s) in a re-sellable condition, complete with individual product packaging as sold, a full refund of the product(s) will be issued to your original payment method. Please note before making a purchase that items returned will take up to 14 days to be refunded back to you. Other refunds are not available. Please keep in mind that we have the right to charge a restocking fee of 10%. (Charged at Customer service manager’s discretion)
Note*We Can Only Accept Returns Of Underwear Or Lingerie For Hygiene Reasons if the Item Is Deemed Faulty Or In Error, or the Wrong Item Has Been Sent.
Sale Returns Policy:
Our returns policy for sale items bought is 14 days. (exclusions apply).
What if I want to cancel my order – Can I?
Yes, you can!! Within 14 calendar days of receiving the products, a customer who acquired our items through an online platform has the right to cancel the contract and seek a refund without giving any explanation or justification and without incurring any obligation (unless exceptions apply).
Please Contact Us In Writing Via Email (info@girlswearpink.co.uk)
We will not accept Items that are not in their original condition and have all labels intact. Any products deemed in an unsaleable condition will be refused as a return, and the purchaser will be notified through email.
IMPORTANT NOTE –
Items will be rejected by our quality and control if:
- Items have been used.
- Items have been cleaned or washed.
- The tags have been removed from the items.
- The item has make-up transfer.
- The item has been marked or stained.
How Do I Return?
It’s pretty simple and FREE.
To begin the returns procedure, follow these steps:
- Navigate to Our Policies and you will find a Returns Request where you can request a Return using our Portal.
International Refunds (NOT BASED IN UK)
Unfortunately, international orders are not returnable at this time; we apologize for any inconvenience.
Can I Have an Exchange?
Yes you can Exchange Using our Returns Portal, just follow the instructions Stated in the Portal